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[JimH]

MC 24 Upgrades are Now Available
https://yabb.jriver.com/interact/index.php/topic,114521.0.html

Information below is no longer current.

---------------

Upgrade Prices
You can now purchase a license that will work with both MC22 and MC23. 

You can use a license from any previous version of MC to upgrade.

The price to upgrade for Mac or Windows is $26.98.  A Master License is $36.98.    Edit: These prices will be reduced by $5 if you purchase by October 17.

This is an outline of the upgrade process.  To direct you, we need to check a few things.

1.  Have you ever purchased MC?
If not, there is no upgrade price.  Sorry.

2.  Do you have your Registration Code for your older version?
If not, you can email it to yourself by using option #2 on the Restore Page.

3.  Do you have MC23 installed?
If not, please download and install it. 

Now you're ready to purchase, but we need to know what OS you have and what license you want. 

4.  Are you planning to use more than one OS?
If so, you will need a Master License, which works with Windows, Mac, and Linux.  You can purchase from the Help menu of a current version or you can go here:

Master License Upgrade (direct link)

5.  Or do you only need Windows or only Mac?
Then you can get the new license here:

Windows Upgrade (direct link)

Mac Upgrade (direct link)

Problems
Is your license not accepted? 
Make sure you're on the right upgrade page.  A Mac License can't be used to purchase a Windows upgrade, for example.  A Master License can only be upgraded to a Master License, not to a Mac or Windows license.
Use copy and paste.  0 (zero) and O (letter) look alike.  So do 1 (number one) and l (letter).

Can't find MC23?   It will be available on the MC23 board.  Follow the instructions in this topic to install.  More in the Where is MC23 topic.

More
Restore your license

Restoring a backup of your library.  MC makes them automatically.  You can use your OS to search for zip files to find them.  MC23 can restore a backup from MC20, MC21, or MC22.

You can use translate.google.com to translate this page.  For example:  En Francais

Upgrade Links

Questions?

[ST]

Great upgrade price! Just purchased. It took me a couple of years to really understand all the features of MC. Keeping my fingers crossed that it would improve my initial startup time of the 18 zones running simultaneously in sync.

Cheers!

Edit:- just finished installing and this exactly what I needed. I should have upgraded long time ago. Can't wait for MC23. Thank you so much.

[DocLotus]

SIMPLY BEAUTIFUL 

All went well, no problems.

[SkGe]

Buy it without asking. Is one of the software that survive so many years as a base for my pc software.

[Al ex]

Done of course! 

[rsg]

How do I know that my product is actually upgraded after I buy at the introductory price before MC23 is released? Under 'Registration Info' I only seem to have MC 22.0.88, although I bought the Windows upgrade a few hours ago.

[Awesome Donkey]

How do I know that my product is actually upgraded after I buy at the introductory price before MC23 is released? Under 'Registration Info' I only seem to have MC 22.0.88, although I bought the Windows upgrade a few hours ago.

Well, MC23 isn't out yet, and won't be until later in the Summer. But if you bought a license a few hours ago, you've (very likely) got a MC23 license.

[RoderickGI]

Well, MC23 isn't out yet, and won't be until later in the Summer. But if you bought a license a few hours ago, you've (very likely) got a MC23 license.

How do I know that my product is actually upgraded after I buy at the introductory price before MC23 is released? Under 'Registration Info' I only seem to have MC 22.0.88, although I bought the Windows upgrade a few hours ago.

Plus the email you received with the Registration Code and Licence (mjr) File attached will identify what you purchased.

Install the licence and you will have an MC23 licence. 

[arrowc]

Upgrade will not work.    Message "cannot find upgrade for this registration code" something like that.

[JimH]

You can upgrade a Master License only to a Master License.  You also have a Windows License, which can be upgraded to a Windows License or a Master License.

[ElijahBaley]

Thanks for the great prices

I decided  to take advantage of the offer to upgrade my Windows license to a Master license. However, when selecting Help > Upgrade to Master License from within the app I was taken to the Windows only upgrade page (for $15.98).

So, I went through the website route, entered my Registration Code for MC22 and reached the Master license upgrade page ($22.98). I entered all details as required and received a confirmation page/registration code and email for an MC23 Master license with an attached license key file.

I applied the license key to an existing Windows MC22 install and it confirmed it had been applied. However, Help > Registration Info still shows as a '(Registered Windows license)'

I then tried applying the license key to a trial Linux install and got the message 'Your license file is for a different product.' I also tried the Restore License route and entering the new MC23 Registration Code, but that failed with the same error.

Please could this be checked?

[JimH]

Please try downloading and installing the latest version.  Then restore again.  If you're already licensed, it may still show the old license.

[ElijahBaley]

Please try downloading and installing the latest version.  Then restore again.  If you're already licensed, it may still show the old license.

Thanks Jim

For Windows, I usually stay on the stable updates (22.0.88) but have tried installing the latest (22.0.97) and still get the same result - confirmation that the license has been applied but the info still shows as Windows License.

For Linux, it is a recent PC build with a trial version only - I never had a Linux license. The repository confirms it is the latest version but will not accept the license key.

My impression is that while the key is labelled as Master it seems to be a Windows only key.

Regards
Andrew

[blgentry]

I believe that once you have licensed MC22 on a machine, you can not license it again, unless you first remove the existing license.  ...and I don't think you can do this directly.  I think you have to uninstall and remove all registry entries, etc.

But there's really no need to do so, except for verification purposes, so you can know that you got a master license.  Your MC22 license for Windows should continue to work correctly and fully for all versions of MC22 for Windows.

If you want to verify that you have a master license, I would do a fresh, clean installation on another computer and use the new license key that you got.  That should then show you your MC23 master license and confirm for you that you have the right license.

Brian.

[ElijahBaley]

I believe that once you have licensed MC22 on a machine, you can not license it again, unless you first remove the existing license.  ...and I don't think you can do this directly.  I think you have to uninstall and remove all registry entries, etc.

But there's really no need to do so, except for verification purposes, so you can know that you got a master license.  Your MC22 license for Windows should continue to work correctly and fully for all versions of MC22 for Windows.

If you want to verify that you have a master license, I would do a fresh, clean installation on another computer and use the new license key that you got.  That should then show you your MC23 master license and confirm for you that you have the right license.

Brian.

Thanks Brian

I accept that it is no more than a verification for my Windows PCs and if I can, I may try a fresh build/install just to see if it does show it as a Master rather than Windows license.

However, it still leaves Linux - I am trying to apply the MC23 Master license to an unlicensed trial version of MC and get the message noted above, i.e. 'Your license file is for a different product.'

Regards
Andrew

[blgentry]

I'm not sure what version of MC22 for Linux started accepting MC23 licenses.  What version of MC22 for Linux do you have?  Is it the latest?

Brian.

[ElijahBaley]

I'm not sure what version of MC22 for Linux started accepting MC23 licenses.  What version of MC22 for Linux do you have?  Is it the latest?

Brian.

Thanks Brian

I have reinstalled MC on the Linux machine, now on 22.0.93; it accepted the license key and shows as a Master License 

Andrew

[astropuppy]

thanks for the deal. mc22 installed smoothly.

[Bill Kearney]

Paid my "yearly maintenance fee."  Keep up the good work.

[lkk]

Hi may I know what are the plans for mc23. Will upgrade the playback and dsp to multithread and multicore support. Because I currently having playback pausing problem on tablet or portable devices when  upsampling to dsd, or upsampling to 768k and down mix 5 channels to 2 channels also pausing.
I notice the cpu no fast enough and only single core is used, if make use of others cores should be fine.

[G Tiemessen]

Hallo Jim,
I bought just Mediacenter 23 for $15,98
But when i try to install    Mediacenter 23 Windows -381267.mjr 
Then i got the message.

"Your Licence file is for a different product"

What do I have to do now?

[Awesome Donkey]

Make sure you're using the latest build of MC22.

[OldiesButGoodies]

Can someone point me to a planned features list for MC23?   Trying to find one without success.  Appreciate your help in advance. 

[dali71]

Can someone point me to a planned features list for MC23?   Trying to find one without success.  Appreciate your help in advance.

I also want to see this before I upgrade.

[JimH]

I also want to see this before I upgrade.

There is no published list.  Sorry.

You can wait to upgrade for as long as you want.  You don't ever have to upgrade.

We appreciate the support of the many people who do upgrade.  It makes it possible to do the work.

I realize that we don't always go where you'd like us to, but we do always go somewhere.  Some day you may find that useful. 

This might also help explain how we work:

JRiver's Business Model

[OldiesButGoodies]

Yikes - ok.....  never mind then.

[casper3127]

Will be -for sure- be buying the new update, but just a small question I come up to you with... (Not really sure if this is the right thread)

Have you thought for next upcoming releases to launch an "Audiophile Only" version of JRiver?

Kind regards.

[nsxelent]

I'm in!  Can't wait to see what the team has cooked up for the next release of my most used program 

[JimH]

Have you thought for next upcoming releases to launch an "Audiophile Only" version of JRiver?

Please take a look at this:
https://wiki.jriver.com/index.php/Simplified_Interface

[Gl3nn]

Happy to upgrade yet again.  Thanks for all your team's work!

I forgot when I first got on board but it was called 'Media Jukebox'.  Still like that icon better. 

If all you did for MC23 was publish a manual, I'd send you another $20.  Really.  Or maybe you could please write some tooltips for the options?

And, when ordering, my transaction failed twice before I tried re-inserting the dashes in my credit card number.  I think you might want to either fix that (I can't think of a site that doesn't accept a string of numbers without the dashes) or add a small note to the effect that they're required.

Regardless, continued good luck!

[flydeep]

Upgraded to v23 master license although I exclusively run Windows I bought the Master license to support JRiver. Maybe I may end up using JRiver on a PI or similar

Any ideas on what key developments planned for v23?

[gheinzel]

Can someone point me to a planned features list for MC23?   Trying to find one without success.  Appreciate your help in advance.

I am always updating for years now, and will again, however I also would like to see planned features list. Is there anywhere a wishlist for planned features? I keep asking for an auto playlist generator based on a musical fingerprinting reference file to find similar music.
Also the tagging meaning writing the tags from computer to file in my versions 20 to 22 does not support many of my aufio files, I just get an error message that it could not be writter, for whatever reason. Fixing things like that I would appreciate. I read, an audiophile only version, that suports only music, I wouls also prefer, never used MC to play anything else than music, the rest just clutters and confuses.

[4BYE]

I'm (still) working with MC20 on (mainly) Windows 7. Can I install MC22 and still use both without any problems?

[kayosonic]

I am always updating for years now, and will again, however I also would like to see planned features list. Is there anywhere a wishlist for planned features? I keep asking for an auto playlist generator based on a musical fingerprinting reference file to find similar music.
Also the tagging meaning writing the tags from computer to file in my versions 20 to 22 does not support many of my aufio files, I just get an error message that it could not be writter, for whatever reason. Fixing things like that I would appreciate. I read, an audiophile only version, that suports only music, I wouls also prefer, never used MC to play anything else than music, the rest just clutters and confuses.

Sorry but statements like this should never be made categorically. Just because you don't find something useful or you find it confusing does not mean thousands of others suffer the same fate. I use the video in theatre mode for my home system. There's no clutter about it and certainly does not confuse me.
By the way, there's an Audio mode ONLY already built into MC22 where it hides every other file panel not related to audio. Simply go to View and you will see Audio only mode there.

[ebjarrell]

I'm using MC17.  Is this upgrade available with it? 

[Scar3crow]

I'm on MC21; how should I proceed to obtain the upgrade price?

If I'm reading this right, I just need to install MC22 (and thereby the package installer) to read the new MC23 licence?

[Hendrik]

I'm on MC21; how should I proceed to obtain the upgrade price?

You can just use the upgrade links in the first post in this thread, enter your MC21 license key and you get the upgrade discount.

If I'm reading this right, I just need to install MC22 (and thereby the package installer) to read the new MC23 licence?

Once you have a MC23 license, you can already upgrade to a recent verison of MC22, and it'll accept the new license - and later this year, once its released, you can upgrade to MC23.

[JimH]

I'm using MC17.  Is this upgrade available with it? 

Yes.

[JimH]

I'm (still) working with MC20 on (mainly) Windows 7. Can I install MC22 and still use both without any problems?

Yes.

[JimH]

I keep asking for an auto playlist generator based on a musical fingerprinting reference file to find similar music.

Right click on a file and choose "Other Play Options" and then "Play with Play Doctor".  The wiki has a topic.

[wisker3600]

Hello, I am totally confused. I have already purchased MC22. Do I need to purchase MC23 or do I get it automatically? The Last line of your email is ambiguous. Bob Wisker

[JimH]

If you purchased in the last 30 days, you received an MC23 license.

[jeff.muller]

I haven't found the release note for MC23.
Could you point me the link?

Thanks

[RD James]

Will there be a 64-bit version of MC23 for Windows?

[adydula]

I bought MC18 a few years back, and this is an incentive to finally upgrade.

I only use Windows 10 - 64 bits now, so I assume this will work and bring my old MC18 up to MC23?

Thanks!

Alex

[JimH]

That will work.  MC23 won't be available until this summer, but the license works with MC22 now.

[4BYE]

Is there an easy way to have my library, options etc. in MC22 (from MC20)?

[arrowc]

  I still can't upgrade, I downloaded my registration code again just to make sure I had the right one. I get the message (We could not find an upgrade available for the registration code you entered).  I'm out of ideas?      Thanks

[JohnT]

  I still can't upgrade, I downloaded my registration code again just to make sure I had the right one. I get the message (We could not find an upgrade available for the registration code you entered).  I'm out of ideas?      Thanks

In the past, we haven't supported upgrades from a Master type license to a single platform license.  I added that option now so please try again.  Thanks!

[Herwet]

My MC 20 with settings did not get uppgraded after downloading and running MC 22 exe
I own and have MC 20 installed with various view/color settings and want this version upgraded with preserved settings.

I purchased today MC 23, downloaded the MC 22 and installed. The Install key was run automatically without errors.
The MC 22 TRIAL version got installed (with its standard settings) PARALLELL to the MC 20 that did not get upgraded.
I thought it by default checked for older versions or copied all its settings into the new version so I would not have to do all that job again.

How do I upgrade my MC 20 and preserve its settings? ... and do not get the trial version installed.
When I try the MC20  menu choice to look for updates, it says I have the latest one (MC 20), so it seems that the installation program has not registered I have MC 20 already.

(I have already wasted one of the restoration keys when trying to fix this)