Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[chris13]

Hi Forum,

i'm using JRemote on my iPad Air 2 with IOS 10.3.3 and i'm not able to save as Playlist. The error message says:
JRemote was unable to save this playlist.
Am i doing something wrong?

[chris13]

It would also be helpful to know if this is a known bug.

To be more clear about the problem:
The problem appears if i want to save the current play queue as playlist. Adding single songs to a playlist works.

Btw. the problem also appears with the iphone 6.

My server is a raspberry pi 3 with MC22.

Update:
If i switch the zone from "This Device" to "Player" it works -- The problem only exists with zone "This Device"

[aoqw76]

I think playlists can only exist and be created on the server. JRemote is after all a remote control for jriver mc, with the ability to stream to the ipad/android device itself.

[chris13]

Thank you for your answer.

In my opinion the app offers this functionality or at least suggests the possibility to save the playing queue (Play now) as playlist. It is also possible to create a new playlist, but only by selecting a single track (at least in my case). ?

Nevertheless a great product.

[jimrealty]

I am having the same problem-it appears it might be a bug because it used to save playlists as well as rating of songs. Everything appears to be set up correctly with authorization, password etc. Is anyone else having this problem?

 Thanks
Jim

[Chauncey]

Sorry to revive this, but I have the same problem.  I can not save playlists created while "This Device" is selected as the Zone.  If I switch to a different Zone I can create and save playlists, but it doesn't work if I use my device (iPhone/iPad).  Any ideas?

[JimH]

Try setting authentication on the server. 

[Chauncey]

Try setting authentication on the server.

It's set with Username and Password.  Everything works fine unless/until I change the zone to "This Device".  That's when I get the "JRemote was unable to save this playlist" error.

[JackTheWolf]

Just chiming in that I have the same problem. It’s been this way since I can remember.
Only works if Zone not set to 'This Device' which pretty much defeats the purpose.

What I've tried:

Devices

• iPhone
• iPad
• Android (although it won’t even show a popup of any kind when hitting Load or Save)

Combinations of all below

• JRiver Versions 26-28 on 2 separate windows computers
• Verified network traffic
• Reinstalling versions from scratch, including registry and related file wipes
• Ensuring authentication is set (tried not set as well)
• Read only authentication on (tried all modes)/off
• Access key / no access key
• Tried deleting a playlist – also fails


I can see all the playlists, right there, and can load them, but any attempt to save fails with the same error:
"Save operation failed JRemote was unable to save this playlist".

It’s aggravating.


I’ve attached the failure vs successful log snapshot when using an iPhone with JRemote

[mrfunk]

any news on getting this fixed?

[Awesome Donkey]

any news on getting this fixed?

Not to comment on whether or not they plan on looking into this or fixing it (because I don't know, and wouldn't presume to), it's worth pointing out that JRiver's developers are all on vacation until after the new year.

[JackTheWolf]

*Bump*

[bob]

I can tell you why it's not working.
The device zone is not a real zone.
It's files queued for playback are on the device not in MC.
So when the remote tells MC to save the playlist, that command doesn't work because there is no zone in MC with a playlist.

Looking at some possibilities of making this work but it looks like it will require changes to MC and all of the remotes.

[JackTheWolf]

I can tell you why it's not working.
The device zone is not a real zone.
Its files queued for playback are on the device not in MC.
So when the remote tells MC to save the playlist, that command doesn't work because there is no zone in MC with a playlist.

Looking at some possibilities of making this work but it looks like it will require changes to MC and all of the remotes.

Gotcha, thanks for the reply. Too bad it seems to be a core issue.