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Author Topic: Why has my lisense expired  (Read 962 times)

cmishima

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Why has my lisense expired
« on: March 25, 2003, 04:45:18 pm »

I paid for media Center 9.0 last month. I carefully saved my lisense MJR file and stored it safely.

Today I changed my system and I cannot reinstall my lisense from MJR. It says it has expired.

This is very unfair to make users pay monthly fees to get new lisense every month for Media Centre.

I do not think many users will want to pay $39 each month to use your program.

Why did you not make it clear such a high fee was for only one month.



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KingSparta

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Re: Why has my lisense expired
« Reply #1 on: March 25, 2003, 04:48:33 pm »

>> I paid for media Center 9.0 last month. I carefully
>> saved my lisense MJR file and stored it safely.
the fle is good for 14 days so you can restore your other computers you own.

if you need to resore or get another restore file you can get one from the restore page.

it also states if i remember correctly it is good for 14 days.
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Phydeaux

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Re: Why has my lisense expired
« Reply #2 on: March 25, 2003, 11:40:50 pm »

Just to clarify this for you:

You buy one licence once. You are given a two week period in which you can install this licence. After two weeks, you will not be able to use that file to install the licence any more.

However, any previously installed licences are valid forever (almost!) with your version of MC.

If you need to get a new licence install file, you can visit the website (I'm not sure of the links) and look to get a "licence restore".

You get 10 restores per year (I think -- please correct me if I'm wrong). Also, all restores will be reset (to 10) when MC reverts from it's beta phase to a release version.

Why the two week window period for validity? It allows you the benefit of installing MC on other machines that you might own around the house, and still averts major crises like leaking licences over the net because they are only valid for such a limited time. For most domestic purposes, two weeks is more than enough time.

Hope this helps!

P.
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JimH

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Re: Why has my lisense expired
« Reply #3 on: March 26, 2003, 03:12:27 am »

Rather than try to explain it, we would ask that you refer people to this link:

www.mediajukebox.com/license

or

www.mediajukebox.com/purchase

(same link)

That way, we give the same precise answer each time.

But thanks for your effort.
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