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Author Topic: JRemote on iPad - no connection  (Read 1022 times)

maestroaudio

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JRemote on iPad - no connection
« on: July 06, 2024, 07:16:59 am »
Version:MC 31.0.87 (64 bit)

iPad JRemote can't connect to MC almost regulary.
When it does work it behaves badly and disconects at a certain point.
No problem with JRemote on Android.
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JimH

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Re: JRemote on iPad - no connection
« Reply #1 on: July 06, 2024, 08:22:22 am »
Could be the network.  Probably a weak signal.  Try power cycling everything, including network devices.
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maestroaudio

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Re: JRemote on iPad - no connection
« Reply #2 on: July 10, 2024, 12:01:59 pm »
tried it. signal is strong.
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maestroaudio

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Re: JRemote on iPad - no connection
« Reply #3 on: July 18, 2024, 02:02:09 pm »
As mentioned above, it works with other devices. Problem with JRemote on iPad.
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JimH

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Re: JRemote on iPad - no connection
« Reply #4 on: July 18, 2024, 02:04:03 pm »
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maestroaudio

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Re: JRemote on iPad - no connection
« Reply #5 on: September 03, 2024, 04:54:35 pm »
I was away for a while...
The problem is not wifi.
It persists with MC31. Very annoying. At a vertain point no connection and that's it.
It requires support via remote session.
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Scobie

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Re: JRemote on iPad - no connection
« Reply #6 on: September 03, 2024, 04:55:48 pm »
How is Panel from the iPad?
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Awesome Donkey

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Re: JRemote on iPad - no connection
« Reply #7 on: September 03, 2024, 06:26:55 pm »
Using any sort of firewall or some sort of VPN (including the iCloud Private Relay) or proxy?
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

maestroaudio

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Re: JRemote on iPad - no connection
« Reply #8 on: September 22, 2024, 12:38:29 pm »
No. Nothing to disturb.
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maestroaudio

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Re: JRemote on iPad - no connection
« Reply #9 on: November 03, 2024, 11:00:18 am »
Still waiting for help.

It sometimes connects, but then disconnects after a while.

In short, I can't use it to play with iPad and heads (which I do a lot).
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JimH

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Re: JRemote on iPad - no connection
« Reply #10 on: November 03, 2024, 11:35:26 am »
Nobody knows the answer.  Sorry.

Take a look at Weird Problems in my signature for ideas.
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maestroaudio

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Re: JRemote on iPad - no connection
« Reply #11 on: November 06, 2024, 11:38:02 am »
How can I contact the company for help?
It doesn't make sense it doesn't work well with iPad.
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Awesome Donkey

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Re: JRemote on iPad - no connection
« Reply #12 on: November 06, 2024, 11:45:30 am »
Quote from: maestroaudio on September 03, 2024, 04:54:35 pm
The problem is not wifi.

I don't agree actually, most issues like this it's a network (Wi-Fi, router, firewall, port forwarding, etc.) issue so I wouldn't be so quick to eliminate the Wi-Fi (or the network as a whole) as the potential source of these issues, because 9 times out of 10 it's definitely network-related. Another thing that makes me think this is a network issue and not a JRemote issue is because it's not being currently reported by anyone else and a lot of people use JRemote for iOS so there'd be other reports coming in.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

Scobie

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Re: JRemote on iPad - no connection
« Reply #13 on: November 06, 2024, 04:08:31 pm »
Asking again, on the iPad does Panel work reliably? If not then it is your network/device.
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