Topic: 11.1 startup problem (build 45) (Read 4911 times)

ichkriegediekriese · « **on:** October 29, 2005, 03:53:05 am »

This version doesn't start up at all.
No errors given. It just freezes when window is built up.

bbrip · « **Reply #1 on:** October 29, 2005, 04:53:10 am »

Same problem here. Version starts but then hangs up completely without any errors displayed. YXou have to force shut down (ctrl-alt-del) but same again if you restart it.

I think this version should be pulled swiftly and replaced by a new one.

BB

Berto · « **Reply #2 on:** October 29, 2005, 05:39:44 am »

Quote from: bbrip on October 29, 2005, 04:53:10 am

Same problem here. Version starts but then hangs up completely without any errors displayed. YXou have to force shut down (ctrl-alt-del) but smae again if you restart it.

I think this version should be pulled swiftly and replaced by a new one.

BB

No problems at all here!

Matt · « **Reply #3 on:** October 29, 2005, 07:33:23 am »

Quote from: bbrip on October 29, 2005, 04:53:10 am

Same problem here. Version starts but then hangs up completely without any errors displayed. YXou have to force shut down (ctrl-alt-del) but smae again if you restart it.

I think this version should be pulled swiftly and replaced by a new one.

BB

I'm not able to reproduce this. Try disconnecting any devices and then rebooting. Let us know if it makes a difference.

Thanks.

JimH · « **Reply #4 on:** October 29, 2005, 07:38:46 am »

Check the Windows Task Manager to see if you can find a MediaCenter.exe process running. Kill if it's there. Then start.

What language version of Windows do you use?

LonWar · « **Reply #5 on:** October 29, 2005, 07:44:25 am »

I did notice that this version was running a little slower... I rebooted my computer and all was OK,

bbrip · « **Reply #6 on:** October 29, 2005, 08:37:17 am »

Quote from: JimH on October 29, 2005, 07:38:46 am

What language version of Windows do you use?

Its German version of Win XP Pro here

bbrip · « **Reply #7 on:** October 29, 2005, 08:44:53 am »

Will reboot and do another try. But got some video encoding running into H.264 which will take a few more hours before i can reboot

Will let you know then

B

bbrip · « **Reply #8 on:** October 29, 2005, 11:04:51 am »

I have dxone further testing after a full reboot of the computer. Does not change anything. MC11 simply does not react and has to be forced to shut down.

B

ichkriegediekriese · « **Reply #9 on:** October 29, 2005, 12:33:22 pm »

hi!

Win XP Pro german, no other Mediacenter process running, reboot doesnt help.
I have installed thw german language plugin adn the itunes skin.

I also have the same problem with build 46. All builds before 45 where fine.

greetz

bbrip · « **Reply #10 on:** October 29, 2005, 12:52:33 pm »

Thanks Kriese, saves me downloading .46 and messing around more.

The options are awful though: Stick with .44 and the sorting is screwed up, stick with .43 or before and MediaServer doesnt work....

Cummon guys at JRiver, time for version .47

bbrip · « **Reply #11 on:** October 29, 2005, 01:16:06 pm »

MC continues to "Freeze" in Version 46

MC simply does not react. Its stuck. Ain't doin' a Thing!

See also here

http://yabb.jriver.com/interact/index.php?topic=30055.0

b

Matt · « **Reply #12 on:** October 29, 2005, 01:16:39 pm »

Quote from: bbrip on October 29, 2005, 12:57:10 pm

MC continues to "Freeze" in Version 46

B

Turn on logging by adding this registry key if it's not there:
HKEY_CURRENT_USER\Software\JRiver\Media Center 11\Debug

Then, add:
DWORD "File"=1
DWORD "Type"=2047

After that, start MC and let it hang. Then look at the file here:
D:\Documents and Settings\[User Name]\Application Data\J River\Media Center 11\Log.txt

What is showing at the end? Could you email a copy to matt @ jriver.com?

Thanks.

bbrip · « **Reply #13 on:** October 29, 2005, 01:28:00 pm »

I have done as requested but dont find any log.txt. file (done search on my c: drive as well...)

For more detail, I have Reg_DWORD File set to 1
and Reg_DWORD Type set to 2047

just as requested. Both values are hexadezimal. Or should they be dezimal ?

B

bbrip · « **Reply #14 on:** October 29, 2005, 01:35:06 pm »

There is also a Reg_DWORD "Debug String" which is set to 0

Does that mean anything ??

Sorry but registry changes is not what i do usually

B

Mr ChriZ · « **Reply #15 on:** October 29, 2005, 04:51:03 pm »

I think Matt meant 2047 Decimal which is 0x7ff in hex.

GHammer · « **Reply #16 on:** October 30, 2005, 01:49:46 am »

Handheld sync works fine now. Files that should be converted are, those that shouldn't be aren't.

Thanks!

bbrip · « **Reply #17 on:** October 30, 2005, 03:41:33 am »

Matt, it doesnt even created a log for the versions freezing after Launch (build 45 & 46)

I cleared the log, then installed the off versions, checked log. Nothing. Installed build 44 - and that created a log. Happy to send that but not sure it will help you.

Very weird.

B

ichkriegediekriese · « **Reply #18 on:** October 30, 2005, 10:03:13 am »

hi!

Here cmoes the log file:

16:59:59: Handheld: CHHManager::IsJanusCapableDevice: pDRMDeviceApp->QueryDeviceStatus2 returns hr=0x0, dwFlags=0
16:59:59: Handheld: CHHManager::IsJanusCapableDevice: leaving janus false
16:59:59: Handheld: CHHManager::IsJanusCapableDevice: returning janus=0
16:59:59: Handheld: CHHManager::IsJanusCapableDevice: Finish (172 ms)
16:59:59: Handheld: CHHManager::UpdateWMDMDevice: Loading PDTInfo: ''
16:59:59: Handheld: CHHManager::Initialize: Start
16:59:59: Handheld: CHHManager::InitializePlugin: Start
16:59:59: Handheld: CHHManager::InitializePlugin: PluginName: 'Portable Drives'
16:59:59: Handheld: CHHManager::InitializePlugin: Creating plugin...
16:59:59: Handheld: CHHManager::InitializePlugin: Valid plugin created
16:59:59: Handheld: CHHManager::EnableEvents: Start
16:59:59: Handheld: CHHManager::EnableEvents: Finish (0 ms)
16:59:59: SDK: CMJAutomation::CMJAutomation: Global Count: 3, Main 0, f7ec80
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Finish (0 ms)
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Finish (16 ms)
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Finish (0 ms)
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Finish (0 ms)
16:59:59: Handheld: CHHManager::SetPaths: Start
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Finish (0 ms)
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Finish (16 ms)
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Finish (0 ms)
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Finish (0 ms)
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Finish (0 ms)
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Finish (15 ms)
16:59:59: Handheld: CHHManager::SetPaths: Finish (31 ms)
16:59:59: Handheld: CHHManager::InitializePlugin: Initializing plugin...
16:59:59: Handheld: CHHPluginThread::Initialize: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 0
16:59:59: Handheld: CPortableDriveWMDM::Initialize: Start
16:59:59: Handheld: CPortableDriveWMDM::Initialize: Finish (78 ms)
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Finish (78 ms)
16:59:59: Handheld: CHHPluginThread::Initialize: Finish (94 ms)
16:59:59: Handheld: CHHPluginThread::ProcessCommand: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Start
16:59:59: Handheld: CHHPluginThread::Thread Message Processing: Type: 0, Function: 2
16:59:59: Handheld: CPortableDriveWMDM::ProcessCommand: Start
16:59:59: Handheld: CPortableDriveWMDM::ProcessCommand: Command: 1048, FileInfo:

NumberEleventeen · « **Reply #19 on:** October 30, 2005, 01:14:35 pm »

I got the freeze too =(

Went back to 11.0 official release.. Error library incompatible, and my last backup was months ago.

An automatic monthly backup would be awesome. Maybe it has that feature I just didnt notice the option?

JimH · « **Reply #20 on:** October 30, 2005, 01:25:46 pm »

Does anyone have the problem with a version OTHER than German?

Matt · « **Reply #21 on:** October 30, 2005, 09:37:35 pm »

It looks like the problem on ichkreiege's machine is when MC tries to initialize the "'Nero Fast CD-Burning Plug-in" which shows on the system as a WMDM handheld device.

There must be some incompatability. We'll test on our end.

In the meantime, what happens if you disable the Nero burning plugin?

Thanks. (and thanks Stephan for the log)

ichkriegediekriese · « **Reply #22 on:** October 31, 2005, 03:03:33 am »

Hi!

Thanks for your help Matt.

Disabling the Nero plugins solves the startup issue.

greetz

StFeder · « **Reply #23 on:** October 31, 2005, 01:00:33 pm »

On my machine MC freezed, too. Deinstalling Nero helped.

Matt · « **Reply #24 on:** October 31, 2005, 05:50:34 pm »

Should be fixed with the build that just went up. Let us know.

Thanks.

bbrip · « **Reply #25 on:** November 01, 2005, 04:06:13 pm »

Matt,

yep, all fine with me

BB

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Author Topic: 11.1 startup problem (build 45) (Read 4911 times)