INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: 64 bit Win 7 license problem  (Read 2862 times)

Robsarve

  • Member
  • *
  • Posts: 3
64 bit Win 7 license problem
« on: March 21, 2011, 04:22:01 pm »
Hi, just purchased the software.

Ran the file.

"The file in question does not work on a 64 bit windows 7 system"

I'd like it to. Please.

//ER
Logged

MrC

  • Citizen of the Universe
  • *****
  • Posts: 10462
  • Your life is short. Give me your money.
Re: 64 bit Win 7 non starter
« Reply #1 on: March 21, 2011, 04:28:20 pm »
It installs and runs on Win 7 x64.  Perhaps the download had issues? Maybe re-download and try installation again.
Logged
The opinions I express represent my own folly.

Robsarve

  • Member
  • *
  • Posts: 3
Re: 64 bit Win 7 non starter
« Reply #2 on: March 21, 2011, 04:57:35 pm »
Yeah the evaluation version worked fine.

It was when I tried to purchase it it stopped dead in its tracks.
Logged

MrC

  • Citizen of the Universe
  • *****
  • Posts: 10462
  • Your life is short. Give me your money.
Re: 64 bit Win 7 non starter
« Reply #3 on: March 21, 2011, 05:04:10 pm »
The latest download is fine - just apply the license to convert to the licensed version.
Logged
The opinions I express represent my own folly.

glynor

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 19608
Re: 64 bit Win 7 license problem
« Reply #4 on: March 21, 2011, 07:39:35 pm »
Yes, you don't need to reinstall the application to get the registered version.  Just use the mjr file that was emailed to you when you registered the program.  You can either select it when MC asks (if you choose register from the help menu), or just double click the file in Windows Explorer.  It will open MC and register it for you.  If it is saying the JMD file isn't right for Windows, then the download was incomplete or corrupted.  Re-download the JMD file from your email.

When you download and install new versions, get them from here (the Interact forum, the newest build is always at the top of this board on the forum), or use the built-in auto-updater system.
Logged
"Some cultures are defined by their relationship to cheese."

Visit me on the Interweb Thingie: http://glynor.com/

Robsarve

  • Member
  • *
  • Posts: 3
Re: 64 bit Win 7 license problem
« Reply #5 on: March 22, 2011, 05:14:51 pm »
Sorry for probably being thick as mud,but i did not receive any such file.

I got an e-mail with a registration code and was sent to download "Media Center16-xxx.exe" which is the file I´m unable to run.

I have now downloaded the latest Media Center which seems to run just fine, but as a trial version.

Utterly confused.
Logged

glynor

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 19608
Re: 64 bit Win 7 license problem
« Reply #6 on: March 22, 2011, 05:18:26 pm »
Quote from: Robsarve on March 22, 2011, 05:14:51 pm
Sorry for probably being thick as mud,but i did not receive any such file.

Read this:
http://wiki.jriver.com/index.php/Restoring_Media_Center
Logged
"Some cultures are defined by their relationship to cheese."

Visit me on the Interweb Thingie: http://glynor.com/

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 73258
  • Where did I put my teeth?
Re: 64 bit Win 7 license problem
« Reply #7 on: March 22, 2011, 05:27:39 pm »
Try renaming that .exe file as a .mjr file.  Then execute it in Explorer.  MC should pop up.

If that works, report back and I'll explain.
Logged

Alex B

  • MC Beta Team
  • Citizen of the Universe
  • *****
  • Posts: 10121
  • The Cosmic Bird
Re: 64 bit Win 7 license problem
« Reply #8 on: March 22, 2011, 05:37:50 pm »
Here is my old reply. It was for the v.15, but the system has not changed.

Quote from: Alex B on November 09, 2010, 03:51:54 pm
I attached a screenshot of the mail from "buy-button" (I replaced my personal info with X letters).

In my email client the file attachment is displayed inside the box on the bottom. I can right-click it and save it to any location on my PC. The filename is Media Center15-XXXXXX.mjr  (the X letters are numbers in the actual filename). Your mail client may have a different layout, especially if you use a web browser to access a webmail account...

The attached screenshot is in the original reply: http://yabb.jriver.com/interact/index.php?topic=60395.msg407883#msg407883
Logged
The Cosmic Bird - a triple merger of galaxies: http://eso.org/public/news/eso0755
Pages: [1]   Go Up
« previous next »