Topic: Upgrading to MC18 -- Questions and Comments (Read 58789 times)

JimH · « **on:** July 26, 2012, 12:58:29 pm »

MC18 releases ~~will be available in a month or so~~ are available now.

Please download and install MC18.0 from the Download Page or from a thread near the top of this board. It will have a subject similar to "JRiver Media Center 18.0.xxx -- Available Here".

Purchase through the Help menu in MC18. The price is $26.98. ($24.98 through May 31, 2012)

If you have already purchased MC17, but would like to purchase an upgrade now, please see the instructions below.

Complete Upgrade Instructions are on our Wiki

Please post any questions in this thread.

Vocalpoint · « **Reply #1 on:** July 26, 2012, 02:27:04 pm »

Congrats on the trip to v18. Just purchased my new license

Keep up the most excellent work.

Cheers!

VP

drmimosa · « **Reply #2 on:** July 26, 2012, 02:29:13 pm »

Upgraded without any problems...

Bon Voyage!!

(and +1 to hanging on to WASAPI Loopback)

Fabricio · « **Reply #3 on:** July 26, 2012, 02:56:26 pm »

Quote from: drmimosa on July 26, 2012, 02:29:13 pm

Upgraded without any problems...

+1.

I'm happy.

Fabricio, from Brazil.

whkelijun · « **Reply #4 on:** July 26, 2012, 03:32:32 pm »

+1
Top

locust · « **Reply #5 on:** July 26, 2012, 05:02:06 pm »

Upgraded

Thanks

craigmcg · « **Reply #6 on:** July 26, 2012, 06:14:26 pm »

+1

Can I buy a few more for family/friends as gifts from my PC without it picking up my info?

Ekpen · « **Reply #7 on:** July 26, 2012, 09:40:37 pm »

Greetings:
I had registered for a copy, I need two. The system is preventing me from registering for a second key.

Is there any way to let user select two or three based on what one has on file.
I go through this every year.
I had two MC 17 registrations, will like to pay for another upgrade to MC 18.
Jim, I am waiting for an answer from you, to pay for a second key before the money dries out.

Thanks.

Ekpen.. George.

Vocalpoint · « **Reply #8 on:** July 26, 2012, 10:26:08 pm »

Quote from: Ekpen on July 26, 2012, 09:40:37 pm

Is there any way to let user select two or three based on what one has on file.

JRiver generously allows you to install MC on multiple computers using the same key. So no real need to buy multiple keys - but I am sure Jim and the gang would appreciate it

I would also assume that this offer is a usually a one to one deal - one license at the special upgrade price - per license upgraded.

VP

vairulez · « **Reply #9 on:** July 26, 2012, 10:34:36 pm »

just upgraded
everything went fine.

TM · « **Reply #10 on:** July 26, 2012, 10:53:16 pm »

Hi There
I purchased MC 17xxx on 21 July 2012 do I qualify for the upgrade to 18?

I should have looked a bit more before posting, I see any purchases of MC17 after July 10th is eligible for free upgrade through 17 & 18
That's fantastic - thank you

Jong · « **Reply #11 on:** July 27, 2012, 06:12:41 am »

I purchased mine on 21st of June. It hasn't even been paid for yet (credit card bill to be paid at the end of this month)

. Here, as a public service to all, is the inevitable pleading for a slightly longer free upgrade period.

I know I could stick with MC17, but that's not going to happen. I firmly expect to upgrade every year. It just feels pretty harsh to cough up for an upgrade before I've even paid for the product!

JimH · « **Reply #12 on:** July 27, 2012, 06:35:41 am »

Quote from: TM on July 26, 2012, 10:53:16 pm

I purchased MC 17xxx on 21 July 2012 do I qualify for the upgrade to 18?

I should have looked a bit more before posting, I see any purchases of MC17 after July 10th is eligible for free upgrade through 17 & 18.

You received an MC18 license that works with both MC17 and MC18.

drmimosa · « **Reply #13 on:** July 27, 2012, 08:09:32 am »

Quote from: Jong on July 27, 2012, 06:12:41 am

I purchased mine on 21st of June. It hasn't even been paid for yet (credit card bill to be paid at the end of this month) . Here, as a public service to all, is the inevitable pleading for a slightly longer free upgrade period.

This happens to a new user here every year... I bought MC15 late in its life cycle. But if it is any consolation, MC18 doesn't really even exist yet. An early copy comes out next month, but features won't be set for another year. Look at it as an opportunity to buy next summer's full set of features for 18 bucks...it's like a software futures option. I'm one of many here on Interact who happily want to pay for the mere idea of an MC upgrade. (Heck, I might even buy an Apple computer now.)

JRiver has an unusual release and payment cycle, but it works. We get to participate in the development process in a meaningful way. JRiver produces a great product in return.

Jong · « **Reply #14 on:** July 27, 2012, 09:16:30 am »

Quote from: drmimosa on July 27, 2012, 08:09:32 am

This happens to a new user here every year...

Yes, of course it does. And whatever date is set someone will be just outside. Still, let's have another few weeks free upgrade

(then no one will be able to complain

).

craigmcg · « **Reply #15 on:** July 27, 2012, 02:28:31 pm »

To Jong- On the bright side, this will only happen to you once! Fortunately the upgrade cost is very reasonable.

Craig

Castius · « **Reply #16 on:** July 27, 2012, 04:45:14 pm »

What an amazing deal.
Even at a time when we don't have much room in our budget. How could I go wrong with such a great deal.
Thank you!

samtheman57 · « **Reply #17 on:** July 27, 2012, 07:18:16 pm »

I tried to upgrade using the alternate method.

Copied and pasted my registration code for Media Center 17, I presume the code is not recognized as the regular price appears instead of the upgrade price.

Any ideas or help?

TM · « **Reply #18 on:** July 27, 2012, 07:22:03 pm »

Quote from: JimH on July 27, 2012, 06:35:41 am

You received an MC18 license that works with both MC17 and MC18.

Yes, Brilliant! - Thank you

satfrat · « **Reply #19 on:** July 27, 2012, 07:28:38 pm »

I'm in for the early MC18 purchase, now just waiting til MC18 is available for downloading. Hopefully with MC18, I'll finally be able to burn CD-R's from my library instead of relying on the old MC16 to get my burning needs done (thank God I still had it on my desktop). MC17 was a continuing disappointment in that regard for me personally for the last year.

JRiver still has the best sounding media player of all that I've tried to date.

Cheers,
Robin

edit: the CD burn from WMA has indeed been fixed in MC17! Lotta love the constant flow of software download upgrades that has always been a JRiver trademark.

kensn · « **Reply #20 on:** July 27, 2012, 09:05:30 pm »

I'm in !!

Is there a way to apply new reg code to my two other installs of 17, or do I have to wait til the 18 update?

hamsi · « **Reply #21 on:** July 28, 2012, 03:52:53 am »

I expect upgrade/regular price ratio should be lower for the favor of present user. Old users shouldn't be forced to choose no-upgrading!

Manger-Fan · « **Reply #22 on:** July 28, 2012, 05:03:42 am »

Hi,

I have now bought the new version. But I find the possibility the pre-release version to download.

Thanks for Help.

jologskyblues · « **Reply #23 on:** July 28, 2012, 05:33:32 am »

I purchased Media Center 17 only last July 1, 2012. I understand that your promo for the free upgrade to MC18 requires that MC17 be purchased after July 10, 2012 to qualify.

May I request special consideration in my case because my purchase was processed very close to the date of the start of promo period?

hamsi · « **Reply #24 on:** July 28, 2012, 06:35:16 am »

Quote from: jologskyblues on July 28, 2012, 05:33:32 am

I purchased Media Center 17 only last July 1, 2012. I understand that your promo for the free upgrade to MC18 requires that MC17 be purchased after July 10, 2012 to qualify.

May I request special consideration in my case because my purchase was processed very close to the date of the start of promo period?

Whatever date end-point is... there will be someone who purchased the previous day.

lotriwer · « **Reply #25 on:** July 28, 2012, 07:25:05 am »

Bought an upgrade now. Keep the excellent work!

samtheman57 · « **Reply #26 on:** July 28, 2012, 07:56:36 am »

Quote from: samtheman57 on July 27, 2012, 07:18:16 pm

I tried to upgrade using the alternate method.

Copied and pasted my registration code for Media Center 17, I presume the code is not recognized as the regular price appears instead of the upgrade price.

Any ideas or help?

Oops, MY bad, I copied and pasted the registration code from an e mail, and there was a period after the number/letter sequence.

I removed the period, and the upgrade price shows up. Keep up the good work.

PeeBee · « **Reply #27 on:** July 28, 2012, 09:10:39 am »

Of course I also upgraded to MC18, necessary to keep it up to date

Manger-Fan · « **Reply #28 on:** July 28, 2012, 09:29:04 am »

Hi, please help!

Do you now the 18er, or not?
I have now bought the new version. But I find the possibility the pre-release version to download.

Thanks for Help.

Holger

JimH · « **Reply #29 on:** July 28, 2012, 09:52:37 am »

From the first post:

Quote

MC18 releases will be available in a month or so.

Manger-Fan · « **Reply #30 on:** July 28, 2012, 11:00:30 am »

Ok, Thanks.

Holger

salora · « **Reply #31 on:** July 28, 2012, 03:06:20 pm »

Hi I bought my license for MC on 02 july 2012, If I have understood your email, that mean that I need to pay for the upgrade ? And if I had waited one more week to buy it would have been free am I correct?

Sounds a bit unfair !

best regards

jss28 · « **Reply #32 on:** July 29, 2012, 02:31:23 am »

I can find lots of positive comments about upgrading to v18, but very very little information about the difference between 17 and 18. Any informed comments or links, please?

Frederic Vandeputte · « **Reply #33 on:** July 29, 2012, 08:06:19 am »

I just bought my copy at the bargain price of 44,98$,i'm a european customer so with the exchange and Visa costs it will approximately be around 40€.
Everything went well with the payment in Google Chrome and i'm adding all my albums to the library now (will take me a couple of hours but it's worth it)

audunth · « **Reply #34 on:** July 30, 2012, 06:55:03 am »

I really don't understand all this complaining about being just outside the free upgrade date. Most software companies don't offer a free upgrade at all, and many don't even offer a discount, or a very small discount. If you buy MC 17, you get what you paid for, and you can use MC 17 for an unlimited time and pay half price to upgrade to MC 18 if you decide you want the new features of MC 18. It's not as if MC 17 stops working when MC 18 comes out. If I were Jim, I'd probably just remove the whole free upgrade option to stop all these stupid complaints! No matter when the free upgrade cutoff date is, there will always be someone right outside of it whining.

This software could cost $250 for a licence and still be a good bang for the buck.

JimH · « **Reply #35 on:** July 30, 2012, 07:18:01 am »

I thought Audunth explained it very well. I like the $250 price.

lotriwer · « **Reply #36 on:** July 30, 2012, 07:32:24 am »

Any details on what's new in MC18?

221bBS · « **Reply #37 on:** July 30, 2012, 01:05:22 pm »

I have to say that JRiver Media Center is the only software that I buy as soon as I find out a new version is up for sale. Doesn't matter if they give me a list of new features or not. Two reason why I do this.

1. This is the most important software on my PC
2. Almost 100% sure that this will be the lowest price for upgrades

It's always been a no-brainer when it comes to buying MC. I don't think I've had such loyalty to a single product ever before.

kckencharles · « **Reply #38 on:** July 30, 2012, 02:06:07 pm »

Hello:

Will we see the ability to rate songs via Gizmo? When you have a large library and you use smart lists to get random songs it would be great to be able to rate them for later use. Gizmo gives us the ability to listen to our library everywhere but not to be able to continue to rate and control it. If I have missed a step in Gizmo someone please let me know.

JimH · « **Reply #39 on:** July 30, 2012, 07:54:30 pm »

I've split a post on TV Problems and moved it to the TV board.

geier22 · « **Reply #40 on:** August 01, 2012, 02:46:54 am »

Yesterday I bought a license for MC 18 - MC 17 is registered.

To install the new license, I uninstalled MC 17 (complete with reg entries). But when I re-installed MC17, MC was already registered.
So I was unable to install the new mjr file that I got via email. What I have to do to install the new license for MC18?

JimH · « **Reply #41 on:** August 01, 2012, 07:04:14 am »

Quote from: hbonnier on August 01, 2012, 02:46:54 am

Yesterday I bought a license for MC 18 - MC 17 is registered.
To install the new license, I uninstalled MC 17 (complete with reg entries). But when I re-installed MC17, MC was already registered.
So I was unable to install the new mjr file that I got via email. What I have to do to install the new license for MC18?

When MC18 becomes available, just install it and Restore the MC18 license.

The first few builds of MC18 will probably work with your MC17 license so you may need to wait a little. You'll know when it's time because the program will ask.

Gatherum · « **Reply #42 on:** August 01, 2012, 06:13:37 pm »

"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."

tl;dr Install key does not work.

EDIT: Nevermind, got the proper file via the e-mail. However, for whatever reason, your purchasing site prompts for the download of an exe file instead of an mjr, which leads to the error above. Unwittingly, I wasted one of my restores trying to fix it, but I'm not worried as long as I don't need to restore the program too many times in the near future. Thank you.

JimH · « **Reply #43 on:** August 01, 2012, 06:36:20 pm »

Quote from: Gatherum on August 01, 2012, 06:13:37 pm

"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."

tl;dr Install key does not work.

EDIT: Nevermind, got the proper file via the e-mail. However, for whatever reason, your purchasing site prompts for the download of an exe file instead of an mjr, which leads to the error above. Unwittingly, I wasted one of my restores trying to fix it, but I'm not worried as long as I don't need to restore the program too many times in the near future. Thank you.

That's a problem with the browser you're using. It changes the extension. Don't worry about restores. We can reset them.

Gatherum · « **Reply #44 on:** August 02, 2012, 08:32:41 am »

I see. Well then, noting right now to Opera users that if they are prompted to download the file in question, they should change the extension from exe to mjr when saving it. Thanks.

imeric · « **Reply #45 on:** August 03, 2012, 10:13:05 am »

Now I'm disappointed you moved my comments somewhere else as they were not just about TV watching but MC17 in general...I read in another forum somewhere that "non pro-MC" comments were removed from the interact forums...Is this true?

There is no doubt in my mind that Media Center is a great all around software aimed to please audio enthusiasts like myself and it is obvious that a lot of development effort is put in and focused at the right places. I have tried many others and so far this is the best there is for my needs.

I don't feel MC17 was mature and stable enough to stop its development and force us to buy MC18 if we want more features and stability...

And what is even more frustrating is that we pay now for something that is not currently available. Having said that I will STILL proceed with the upgrade to get the discount (that should have been a little more around 10-15 bucks IMHO) and that is because overall I do believe that I get a good bang for the buck!!!

And reading about folks who just purchased it think it would only be fair to them to go back a few months back for the grace period instead of just a few days...

221bBS · « **Reply #46 on:** August 03, 2012, 12:27:22 pm »

Quote from: imeric on August 03, 2012, 10:13:05 am

And what is even more frustrating is that we pay now for something that is not currently available.

No one is making people buy MC18. This is something that they done for a long time. It's like pre-ordering a game before it's released but at a great discount.

Quote from: imeric on August 03, 2012, 10:13:05 am

And reading about folks who just purchased it think it would only be fair to them to go back a few months back for the grace period instead of just a few days...

They already have done this, early (beta) releases won't be out for another month or 2 and stable release won't be out for awhile longer. They have to pick a date and stay with it. If they change the date even once it will cause a lot of problems.

Ruffer · « **Reply #47 on:** August 04, 2012, 01:43:24 am »

I can Not install 18. 1st buy 17 in May, and now upgraded on 7/30 but unable to install with Reg. Code. Please, Help, Paul

JimH · « **Reply #48 on:** August 04, 2012, 06:33:40 am »

MC18 will be available in a few weeks. When it is, just download and install it.

Gl3nn · « **Reply #49 on:** August 04, 2012, 02:36:10 pm »

Just upgraded using the 'alternate method' and it all went smoothly. Thank you JRiver and all the beta guys!

Only question: when v18 comes out in a month, will we have to do a license restore to get a new install key, or will the key we received on purchasing be good?

Thanks again. Wonderful to see one of my favorite products continue to thrive after all these years.

INTERACT FORUM

Author Topic: Upgrading to MC18 -- Questions and Comments (Read 58789 times)