INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: FAQ -- Mac answers are HERE  (Read 31934 times)

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71813
  • Where did I put my teeth?
FAQ -- Mac answers are HERE
« on: February 21, 2013, 09:19:04 am »

Thanks for taking a look at JRiver Media Center for Mac.  Please read this before any purchase.  The Purchase link is at the bottom of this post.

RELEASES
New builds of JRiver Media Center 19 for Mac are available in a thread near the top of the Mac 19 board here.  Look for "JRiver Media Center 19.0.xxx for Mac -- Available Here".

New builds of JRiver Media Center 18 for Mac are available in a thread near the top of the Mac 18 board here.  Look for "JRiver Media Center 18.0.xxx for Mac -- Available Here".

QUALITY
Build 18.0.187 and above are stable.  Sound quality is excellent.

APPEARANCE
Early builds were a direct port from Windows, so they looked like a Windows program.  We're steadily making the program look more Mac-like.

SCOPE
Version 18 and 19 will not include video.  The first builds are audio only, and some features may be unavailable.  A few may never be available.  When the feature set is more complete, we expect to add images, but this may not be a free upgrade.  Video support will take longer, perhaps as much as a year.  Media Network features are now working.

FEATURES
See the "Scope" paragraph just above.  We don't have a detailed list or a detailed plan at this time, so we may not answer questions about specific features that you would like.  Our goal is for MC Mac Version 18 to provide an audio experience that is equal to that of the Windows version.

LICENSE
The cost of a license is $49.98.  

Licensing was introduced in build 154.  This version and later require a license.  Any new build of MC18 for Mac is free if you have purchased MC18.  Just download and install.  There is no need to uninstall.  Your data will be preserved.

MINIMUM REQUIREMENTS
OSX Software: OSX 10.6.8 should now work.  10.6.7 may not.
Hardware: Intel based Mac capable of running one of the above mentioned systems.

PRICE
It is $49.98.

While the price is discounted, there will be no additional discount offered for anyone who has previously purchased a Windows license.  We may revisit this later.

BUGS
When you find a problem, make sure you have the most recent build installed, and then report it in the thread that announced the build.  The thread will be found near the top of this board.  If you have a question, use the "New Topic" button in the upper right corner of the index page.

UPDATES
Under the Help Menu, you can use Check for Updates to find the latest build available.  The automatic update system, Update Channels, is only partially working at this time.

SUPPORT
Our support is entirely on this forum.  You can read more in the post called Is this support?.  We may not be able to answer every question.

PURCHASE
Download and install MC first.  When you are satisfied that it works well for you, use the Purchase option in the Help menu.  You can also find a purchase link here:
http://www.jriver.com/mac.html

DOWNLOAD
New builds are available in a thread near the top of the  Mac 19 board or the Mac 18 board here.  Once or twice each week, there will be a new build posted in the same location.  Please download and install it.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 71813
  • Where did I put my teeth?
Re: FAQ -- Mac answers are HERE
« Reply #1 on: February 21, 2013, 11:14:21 am »

This is a list of known problems.  (If something has been removed from this list, it means that we think it's fixed.)

Theater View
Theater View will probably be implemented in 2013 by using OpenGL.

Limited automatic updates
Check for updates works and downloads.  Manual installation may be required.

Restoring a Windows backup on a Mac won't work
But this may help:  
http://yabb.jriver.com/interact/index.php?topic=78392.msg533069#msg533069
Logged

Matt

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 42080
  • Shoes gone again!
Re: FAQ -- Mac answers are HERE
« Reply #2 on: September 05, 2013, 10:08:09 am »

If MC has reached the end of the trial period, here's what to do:
http://yabb.jriver.com/interact/index.php?topic=79483.0
Logged
Matt Ashland, JRiver Media Center
Pages: [1]   Go Up