INTERACT FORUM

StudyPC or StudyPC2 ?

- After turning off that router setting, check that the PC now has a private IP address again (192.168.x.x)
- The LAN connection should work again
- Using a PC not connected to your LAN, try to connect to the MC library using the public IP address. This MUST work if there are no firewall issues.

You can also try to access MC Panel on a browser using these links - ALL of them should work:
- on the MC machine: http://localhost:52199/Panel
- on another machine/phone on your LAN: http://192.168.1.68:52199/Panel or http://studyPC2:52199/Panel
- from outside your LAN: http://99.8.xx.xx:52199/Panel

Make sure the IP addresses above are still correct.

Yes, that's bridge mode - it makes your main PC completely visible to the internet. Dangerous unless you know exactly what you're doing. Set that to Off.
The Port Forwarding feature is something else. You need to tell the router to forward just port 52199 to your MC machine, there must be a menu for that.

That's some seriously messed up tech support your ISP gave you...

Here's an How to for your router:
https://www.youtube.com/watch?v=Fbb5T9VWFZ8

Thanks for the pointer to the video.  I think I have configured it correctly:


NAT/Gaming Hosted Applications
Service    Ports    Device    Delete

Media Center 32    TCP/UDP: 52199   studyPC2


studyPC is the name of the desktop that holds the library on MC.

So, that part appears to be correct.

Any other ideas why this fails to work?

Smilin_Jim's fix worked for me. Thanks

I just start the process of updating my NUC to MC22 and ran into an interesting wrinkle that I don't see documented here.  I was on the part about backing up the library where it says to browse from a PC to the NUC's \InternalStorage\media directory. I am running the latest version of Win10 and could not browse to it even though I knew where the directory was.  In fact, I could not get a response from the NUC via file manager or the web browser at all unless I was aiming at Panel. Remote Desktop also worked fine. 

Finally, I tried to map the drive and got a message that the server was using SMB1 protocol and that Windows would not connect to anything less than a server using SMB2 protocol.
To work around this, go to Control Panel>Programs and Features and choose "Turn Windows Features On and Off" on the left pane. In the pop-up box scroll down to and expand the "SMB1.0/CIFS File Sharing Support" topic. "SMB 1.0/CIFS Client" needed to be checked.  The system then needed to reboot and BAM! now I can browse to the media directory.

Apparently this is a new switch or they just started setting it to off by default, but when it is on you can access the directories as required for the backup.

 

Yes, that's bridge mode - it exposes the selected PC directly to the internet, and basically removes it from your LAN. Dangerous unless you know exactly what you're doing. Set that to Off.
The Port Forwarding feature is something else. You need to tell the router to forward just port 52199 to your MC machine, there must be a menu for that.

That's some seriously messed up tech support your ISP gave you...

Here's an How to for your router:
https://www.youtube.com/watch?v=Fbb5T9VWFZ8

Did you try connecting with IP instead of access key as described above? If that works then it's a firewall/routing issue somewhere.

Having that public IP in the "localip" section is not good. Did your ISP technician happen to put your router in Bridge mode? That's dangerous and completely the wrong thing to do! It would explain that IP and why you can't connect anymore on your LAN.

Tried connection with ip, both local and public.  Can't connect.

I'm not sure how to determine if the modem is set to bridge mode.  I think it has something to do with Allocatiion mode and IP passthrough - these are the options:

Allocation Mode:

    Off: The default server and IP Passthrough features are both disabled.
    Default Server: Allows the device to forward all externally initiated IP traffic (TCP and UDP protocols only) to a default host on the LAN. You might need this if you cannot anticipate what port number or packet protocol an in-bound application might use. For example, some network games select arbitrary port numbers when a connection is opened. Or you might want all unsolicited traffic to go to a specific LAN host.
    Passthrough: Allows the device's public IP address to be assigned to a single LAN client. There may be situations where Passthrough is not allowed.

It's set to passthrough. Is that bridge mode?

So I was testing your file thinking it was a file problem, but it was actually a filename problem. I recreated basically the same path on my drive and then it crashed.

We really appreciate your help.

In a coming build:
Fixed: The WMA plugin could crash on paths over 260 characters.

We were using a fixed size buffer but there was no reason to not just use our string object (which can hold any size).

Thanks a lot for the help

When I use List Style 'Album Thumbnails' only the album name is shown below the cover picture.
Is there any option to show the artist as well in a second line? I can't find anything to configure that.

I think I figured the crash out. The filename over 260 characters wasn't supported by the WMA plugin.

Shrinking back is here:
https://yabb.jriver.com/interact/index.php/topic,140068.0.html

Thanks for the help.